Box City

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based on 422+ data points
Circle Info

About Box City

Box City is a moving company with multiple locations in the Los Angeles area, including West Los Angeles, Pasadena, Marina Del Rey, Canoga Park, Van Nuys, Santa Clarita, and North Hollywood. The company provides Pasadena, CA moving services to customers in the local metro area. Box City is currently in the process of updating their website, and customers are encouraged to contact their nearest store directly for assistance with their moving needs. The company offers business hours from Monday to Friday, 9am to 6pm, Saturdays from 9am to 5pm, and Sundays from 10am to 4pm.

Moving Services

  • Cheap moving services
  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Lastminute moving services
  • Furniture moving services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

2744661

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Box City

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.68/10

Nationwide Average: 8.44/10

Comment Dots

Box City generally exceeds expectations with high praise for their selection, helpful personnel, and service, despite a few reports of dissatisfaction regarding employee behavior and the quality of products.

Reviews Mention icon

Recent Reviews Mention...

great personnel and solid business

soooo helpful in choosing the right boxes

lots of quality packing materials and low prices

2. Affordability

8.36/10

Nationwide Average: 7.69/10

Comment Dots

Box City is highly regarded for its generally reasonable and competitive prices, with numerous customers praising its cost-effectiveness, despite a few criticisms regarding occasional high prices.

Reviews Mention icon

Recent Reviews Mention...

prices were insanely high

outrageous prices compared to other locations

reasonable prices

3. Communication

8.34/10

Nationwide Average: 7.53/10

Comment Dots

Box City consistently demonstrates excellent customer service and support, with the vast majority of feedback highlighting their helpful, knowledgeable, and friendly staff, despite a few critiques regarding service and acknowledgement.

Reviews Mention icon

Recent Reviews Mention...

staff were very helpful

super customer oriented team members helped me with everything

had to hunt them down for help

4. Stick to Prices

1.78/10

Nationwide Average: 5.99/10

Comment Dots

Box City consistently fails to honor their initial quotes, often resulting in unexpected and higher charges for their customers.

Reviews Mention icon

Recent Reviews Mention...

prices doubled unexpectedly

did not stick to reasonable pricing or estimates

charged for more than the purchase

Customer Insights icon

Customer Insights

Cost: $ 12.00 from 5 reviews


Great Crew Members icon

Great Crew Members

Sako,Jordieboth amazing and very helpful
JadJad was knowledgeable and helped with a difficult project
Brian,RamiroBrian and Ramiro always go beyond to assist me
RamiroRamiro was super helpful and great
Stephenspecifically thanked and expected to provide good service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Box City

Location
1230 E Colorado Blvd, Pasadena, CA, 91106
Phone
(626) 432-1678
Link
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