Box City is a moving company with multiple locations in the Los Angeles area, including West Los Angeles, Pasadena, Marina Del Rey, Canoga Park, Van Nuys, Santa Clarita, and North Hollywood. The company provides Pasadena, CA moving services to customers in the local metro area. Box City is currently in the process of updating their website, and customers are encouraged to contact their nearest store directly for assistance with their moving needs. The company offers business hours from Monday to Friday, 9am to 6pm, Saturdays from 9am to 5pm, and Sundays from 10am to 4pm.
Box City
About Box City
Additional Cities Served: South Pasadena, La Canada Flintridge, California City
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Box City
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Box City generally exceeds expectations with high praise for their selection, helpful personnel, and service, despite a few reports of dissatisfaction regarding employee behavior and the quality of products.
Recent Reviews Mention...
“great personnel and solid business”
“soooo helpful in choosing the right boxes”
“lots of quality packing materials and low prices”
2. Affordability
Nationwide Average: 7.69/10
Box City is highly regarded for its generally reasonable and competitive prices, with numerous customers praising its cost-effectiveness, despite a few criticisms regarding occasional high prices.
Recent Reviews Mention...
“prices were insanely high”
“outrageous prices compared to other locations”
“reasonable prices”
3. Communication
Nationwide Average: 7.53/10
Box City consistently demonstrates excellent customer service and support, with the vast majority of feedback highlighting their helpful, knowledgeable, and friendly staff, despite a few critiques regarding service and acknowledgement.
Recent Reviews Mention...
“staff were very helpful”
“super customer oriented team members helped me with everything”
“had to hunt them down for help”
4. Stick to Prices
Nationwide Average: 5.99/10
Box City consistently fails to honor their initial quotes, often resulting in unexpected and higher charges for their customers.
Recent Reviews Mention...
“prices doubled unexpectedly”
“did not stick to reasonable pricing or estimates”
“charged for more than the purchase”
Customer Insights
Cost: $ 12.00 from 5 reviews
Great Crew Members
Sako,Jordie | both amazing and very helpful |
Jad | Jad was knowledgeable and helped with a difficult project |
Brian,Ramiro | Brian and Ramiro always go beyond to assist me |
Ramiro | Ramiro was super helpful and great |
Stephen | specifically thanked and expected to provide good service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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