As a non-traditional self-moving service, U-Pack gives you more control over your relocation and helps save you money by not having to pay for extra labor. It has a nationwide network of over 150 locations, including some in Canada, where you can have specialized U-Pack ReloCubes delivered and transported. It also has trailers and containers of larger sizes if you need more space to move the contents of a larger home. If extra labor is needed to help you pack and load, it also offers a trademarked Moving Staffer that is a network of pre-qualified moving labor. U-Pack’s Orange, CA location caters to Anaheim, Fullerton, and surrounding areas.
U-Pack
About U-Pack
Additional Cities Served: Santa Ana, Garden Grove, Orange, Fullerton, Lake Forest, TustinShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
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Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally offers an exceptional moving experience, receiving high praise for its reliability, customer service, and cost-effectiveness, despite a few reports of scheduling issues and dissatisfaction.
Recent Reviews Mention...
“great overall experience”
“U Pack was great”
“amazing experience with U-PACK”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack consistently demonstrates reliability and timeliness in their delivery and pickup services, with overwhelmingly positive feedback despite a few instances of delays or scheduling issues.
Recent Reviews Mention...
“arrived on time”
“arrived as promised”
“the delivery was even earlier than scheduled”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is overwhelmingly praised for its economical pricing, being consistently cheaper and more reasonable compared to alternatives, with only a few mentions of higher-than-expected costs.
Recent Reviews Mention...
“very economical compared to alternatives”
“So much cheaper than getting a huge container”
“value we paid for this service was great”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally provides excellent customer service, including quick and responsive communication, helpful and friendly staff, and clear updates throughout the process, despite a few reports of disorganized or unresponsive interactions.
Recent Reviews Mention...
“easy to work with”
“gives updates once is on the move”
“simple contracting and scheduling”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally upholds their promises of no hidden fees, honoring initial quotes, and charging only for the space used, despite a few instances of customer dissatisfaction regarding unexpected charges.
Recent Reviews Mention...
“charged only for the used cube”
“no mention of change in quoted prices”
“held to their quote and moving times”
Customer Insights
Interstate Move Duration: 4 days from 12 reviews
Great Crew Members
Oscar | Oscar gets a shootout for being patient and pleasant |
Marco, Sheri, Chris, Casey | friendly and helped make things go smoothly |
Pam | went out of her way to accommodate us |
Elizabeth | was so helpful and answered all our questions |
Pat, Steven, Becky | Pat was very nice, Steven dropped off timely, Becky provided updates |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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