The Box Zone is a family-owned moving company with over 20 years of experience based in California. They have two convenient locations in Orange and Santa Ana, servicing both areas. The company offers a wide range of services including packaging, custom crating, fulfillment, gift wrapping, and shipping to anywhere in the world. They also specialize in wine shipping and have over 2000 different products to meet all your packaging needs. Looking for movers in Garden Grove, CA? Their professional packing services aim to provide the highest standards of care for your belongings, and they take pride in offering excellent customer service.
The Box Zone
About The Box Zone
Additional Cities Served: Garden Grove, Orange, Villa Park
Moving Services
- Custom Packaging
- Wood Crating
- Gift Wrapping
- Fulfillment
- Liquid Foam Packaging
- Wine Shipping
- Large, Fragile & HighValue Items Packing
- Self Packing
- Packing Boxes
- Packing Supplies
Awards
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Summarized Review of The Box Zone
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Box Zone is highly regarded for its exceptional customer service, knowledgeable and friendly staff, and meticulous packaging, despite a singular report of unhelpful customer service.
Recent Reviews Mention...
“staff was excellent”
“Excellent service”
“great customer service”
2. Punctuality
Nationwide Average: 8.07/10
The Box Zone seems to struggle with timeliness, often not meeting their delivery and service times despite a few instances of prompt service.
Recent Reviews Mention...
“Dan got me the boxes in 1 business day”
“showed up late”
“did not show up at posted time”
3. Affordability
Nationwide Average: 7.69/10
The Box Zone is overwhelmingly viewed as offering competitive, reasonable, and often significantly lower prices than competitors for its services and products, making it a highly affordable choice, despite a few mentions of select items being perceived as pricey.
Recent Reviews Mention...
“very reasonable cost for services provided”
“very affordable”
“competitive pricing”
4. Communication
Nationwide Average: 7.53/10
The Box Zone consistently impresses with their helpful, friendly, and knowledgeable staff, demonstrating an exceptional level of customer service across numerous interactions, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“so friendly and helpful”
“The staff are very helpful”
“staff are very helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
The Box Zone consistently meets or exceeds customer expectations by often charging less than quoted or adjusting prices to benefit the customer, although there was an isolated issue related to returns and selling boxes.
Recent Reviews Mention...
“confirmed Dan's quote and charged around $70”
“adjusted original high quote to a lower cost successfully”
“charged much less than expected, great deal”
Great Crew Members
Miguel,Brandon | always a helping hand when I need supplies |
Aaron | helped with measurements, carried boxes out to van |
Jacob | Jacob helped effectively and showed integrity |
Jacob | Provided positive solutions and was very helpful |
Aaron (sp?), Brandon | great job for me with packing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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