U-Box at U-Haul has been serving customers since 1945, starting as a venture to provide do-it-yourself moving equipment on a nationwide basis. Based in Phoenix, Arizona, U-Haul now operates throughout the US and Canada, including providing Oakland, CA moving services. Offering a diverse set of services, the company provides self-storage, trailer hitches, propane supplies, moving labor, and moving containers that can be delivered to customers' locations. U-Box containers also offer the flexibility of storing them or delivering them worldwide. U-Haul also introduced U-Haul Truck Share 24/7, which makes its full inventory accessible to customers any time of the day. The company distinguishes itself by being the largest installer of permanent trailer hitches and the largest retailer of propane in the US.
U-Box at U-Haul
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Box at U-Haul
Moving Services
- SelfStorage services
- Trailer Hitches services
- International Moving services
- Moving Labor services
- College Moving services
- Military Moving services
- Truck and Trailer Rental services
- Packing Supplies services
- UBox Containers services
- Propane & Accessories services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of U-Box at U-Haul
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
receives a polarized response with some customers praising the service as outstanding, fast, and stress-free, while a significant number of others report extremely negative experiences ranging from horrible service to severe overcharges and unprofessionalism.
Recent Reviews Mention...
“Service outstanding fast and efficient”
“great service”
“horrible service”
2. Punctuality
Nationwide Average: 8.07/10
has mixed feedback, with some customers praising timely services while others experienced significant delays and last-minute changes.
Recent Reviews Mention...
“No punctuality since the trailer was canceled”
“was late at my jobsite”
“arrived at 8:55 and was locked out”
3. Affordability
Nationwide Average: 7.69/10
garners mixed reviews with some praising its reasonable prices and discounts on supplies, while others criticize it for overcharging and not providing the best value compared to competitors.
Recent Reviews Mention...
“charged my card for an insane amount”
“their pricing on packing materials is about 20% cheaper ”
“Overcharged by a significant amount”
4. Communication
Nationwide Average: 7.53/10
has deeply polarized customer experiences, with several praising their friendly and effective service, yet a significant majority report a troubling range of issues from poor customer service, lack of responsiveness, to outright disrespect.
Recent Reviews Mention...
“Great customer service”
“informed of incorrect storage access hours”
“extremely friendly, courteous and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
has numerous complaints about extra charges and not honoring original quotes, despite a few customers reporting satisfactory billing according to agreed prices.
Recent Reviews Mention...
“Price is always what we discussed”
“charged my card for an insane amount later”
“Charged extra 475 to correct their error”
Great Crew Members
| Calvin F. | Outstanding service and efficient work |
| Luna | Luna was nice and helpful |
| Angel,Kimberly,Sean | Angel answered all questions, Kimberly confirmed timing, Sean was very helpful |
| Kim,Jesus | Kim and Jesus were professional and courteous |
| Jesus, | made sure I got everything needed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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