Black Bear Moving and Storage is one of the most trusted names in the moving industry. It has various locations and is a proud part of the US Movers Association. Whether you have a small apartment or a large home, and you’re moving down the street or out of the country, you can lean on Black Bear Moving and Storage. This company can also handle all of the logistic needs and challenges of commercial moves, so you have peace of mind. Military moves, professional packing, auto transport… Black Bear does it all. You will be assigned a team of professional movers who will cater to your project’s specific needs for optimal results in Chula Vista, CA.
Black Bear Moving and Storage
About Black Bear Moving and Storage
Additional Cities Served: Imperial Beach
Not Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Black Bear Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Bear Moving and Storage has garnered predominantly negative feedback with numerous customers detailing experiences of poor service, damaged belongings, and unexpected cost increases, despite a few highly positive reviews praising their professionalism and efficiency.
Recent Reviews Mention...
“Worst experience possible”
“lost a whole box and never heard back.”
“horrible experience overall”
2. Punctuality
Nationwide Average: 8.07/10
Black Bear Moving and Storage has a mixed record with some customers reporting timely service, while many others experienced significant delays and lack of communication regarding their moving schedules.
Recent Reviews Mention...
“no show at scheduled time, late arrival without notice”
“did not show up at agreed time and rescheduled multiple times.”
“no one showed up on scheduled date”
3. Affordability
Nationwide Average: 7.69/10
Black Bear Moving and Storage receives mixed reviews, with numerous customers expressing dissatisfaction due to significant increases in costs from initial quotes, while a smaller portion highlights positive experiences with competitive or reasonable pricing.
Recent Reviews Mention...
“price quoted was so far off”
“increased contract costs significantly”
“final price was much higher than the initially quoted price.”
4. Communication
Nationwide Average: 7.53/10
Black Bear Moving and Storage has largely been criticized for their lack of responsiveness and poor communication, though there are notable exceptions where customers experienced outstanding service.
Recent Reviews Mention...
“never heard back after putting in a claim.”
“does not return calls”
“guys on the phone have no idea”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Bear Moving and Storage overwhelmingly disappoints customers by frequently increasing the initially quoted price significantly, leading to a pervasive sentiment of mistrust and accusations of deceptive pricing practices.
Recent Reviews Mention...
“not reimbursed for delayed delivery charges”
“price quoted was so far off”
“drastically increased the quoted price”
Customer Insights
Cost: $ 7743.00 from 15 reviews
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 10 days from 13 reviews
Great Crew Members
Justin | one agent named Justin was helpful. |
Balbilo, Ricky, Harris | Balbilo skilled at moving and packing, Ricky and Harris great at communication |
Elias | Elias was very professional. |
Alex M,Víctor Diaz | handled communication but in a negative manner |
Moses, the older gentleman | Moses and the older gentleman were praised for excellent work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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