Black Bear Moving and Storage is a locally-owned company that provides a wide range of services to the San Bernardino area and beyond. This company stands out among other moving services in San Bernardino, CA for its specialties in international and military moves, making them a particularly suitable choice for military families and anyone moving out of the country. Black Bear Moving also offers other services, including packing, commercial moves, auto transport, and storage solutions. Its secure, climate-controlled storage facilities are monitored by CCTV and available for both short- and long-term storage.
Black Bear moving and storage
Not Authorized
for Interstate Moves
Last Checked: 10/26/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Black Bear moving and storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Bear moving and storage has received a majority of negative feedback, citing experiences of lost items, broken furniture, poor customer service, and pricing issues, despite a few instances of praise for specific movers and satisfactory experiences.
Recent Reviews Mention...
“Worst experience possible.”
“lost a whole box and never heard back from the company”
“they lost my boxes and broke my treadmill”
2. Punctuality
Nationwide Average: 8.07/10
Black Bear moving and storage has received several complaints about late arrivals and poor communication, though there are also instances of on-time service and prompt communication mentioned.
Recent Reviews Mention...
“no communication of late arrival, showed up late”
“showed up very late”
“no one showed up”
3. Affordability
Nationwide Average: 7.69/10
Black Bear moving and storage frequently receives criticism for significant discrepancies between initial quotes and final charges, with many customers feeling overcharged, despite a few noting reasonable or competitive pricing.
Recent Reviews Mention...
“price that they quoted was so far off”
“estimate almost quadrupled”
“quote significantly increased unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Black Bear moving and storage has garnered numerous complaints about lacking responsiveness and miscommunications, although some customers have reported positive experiences with specific helpful and communicative staff members.
Recent Reviews Mention...
“never heard back from the company”
“company does not return calls”
“moved from SoCal to Norcal last May, 2020”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Bear moving and storage has a reputation for significantly deviating from their initial quotes, often charging customers much higher prices than originally estimated, leading to widespread dissatisfaction.
Recent Reviews Mention...
“was not reimbursed for delayed delivery charges”
“quoted price was mind bogglingly off”
“changed contract costs significantly”
Customer Insights
Cost: $ 8750.00 from 14 reviews
Interstate Move Duration: 13 days from 14 reviews
Great Crew Members
Justin | only sensible agent who helped with the move |
Adam | only sales guy mentioned positively |
Balbilo, Ricky, Harris | Balbilo skilled at moving, Ricky and Harris great at communicating |
Elias | Elias was very professional |
Alex M, Victor Diaz, Ashely, Sam | named for negative experiences and haggling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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