iStorage Self Storage operates over 300 storage facilities across the United States and is a member of the NSA Brands family. This company offers a modern and secure storage experience with on-site amenities like temperature-controlled units, drive-up access, and vehicle storage. iStorage aims to provide excellent customer service with their managers and staff going above and beyond to meet customers' needs. They cater to personal storage, business storage, car, boat, and RV storage needs. iStorage is continually striving to satisfy all of its tenants' requirements and offers clean, secure facilities for storing personal belongings. If you happen to be looking for movers in Seaside, CA, you might also find these services useful.
iStorage Self Storage
About iStorage Self Storage
Additional Cities Served: Monterey, Pacific Grove
Moving Services
- Cheap moving services
- Local moving services
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Summarized Review of iStorage Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
iStorage Self Storage is highly regarded by customers for exceptional service, fast and efficient assistance, and a friendly, professional staff, with only a few dissatisfied mentions of customer service.
Recent Reviews Mention...
“Had a great experience”
“Mayra was amazing and very professional”
“amazing transition into & out of my unit”
2. Punctuality
Nationwide Average: 8.07/10
iStorage Self Storage has received mixed feedback, with instances of long waits and delays alongside reports of prompt service and readiness.
Recent Reviews Mention...
“waited 45 minutes for service”
“got storage in less than 10 minutes”
“they did not provide access as scheduled”
3. Affordability
Nationwide Average: 7.69/10
iStorage Self Storage is highly regarded for its great deals, competitive pricing, and making self-storage very affordable to customers, despite a single dissatisfaction related to refund policy.
Recent Reviews Mention...
“the price was great”
“best price in the county”
“Bianca got us a great deal”
4. Communication
Nationwide Average: 7.53/10
iStorage Self Storage overwhelmingly impresses with numerous testimonials highlighting exceptional customer service and attentiveness from staff, despite a few mentions of issues with availability and responsiveness.
Recent Reviews Mention...
“they proactively called to confirm”
“office rarely there during advertised hours”
“Bianca was great with communication”
5. Stick to Prices
Nationwide Average: 5.99/10
iStorage Self Storage generally maintains a strong reputation, though there has been a notable instance of not honoring a contract's terms according to customer feedback.
Recent Reviews Mention...
“ensured I was not overcharged”
“took the time to make sure I was given the price quoted”
“manager did not honor the contract's prorated refund term”
Great Crew Members
Bianca | BIANCA WAS AMAZING AND THEE BEST |
Mayra | Manager was super helpful and friendly |
Bianca | Bianca was very helpful in the rental process. |
Bianca | Bianca helped greatly with the rental process |
Mayra | Mayra was amazing and very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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