Originally known as Portable on Demand Storage, PODS Moving & Storage has been pioneering the moving and storage industry since 1998. Based in the U.S. with an extensive presence across 46 states and 6 provinces in Canada, the company also has international services in Australia and the U.K. PODS provide flexible San Jose, CA moving services with built-in storage, adjustable scheduling, and the ability to load and unload belongings at one's own pace. They offer multiple container sizes and connect customers with local packing and loading services as well as car shipping. With a mission to support and offer flexibility for all life's movements, this company is recognized for its unique approach to moving and storage, customizing services to fit customer's needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Milpitas, Menlo Park, Saratoga, Los Altos, East Palo Alto
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- MoveIn Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to have a significantly negative sentiment from customers, with numerous complaints about poor customer service, mishandling of items, and overall dissatisfaction, despite a few positive reviews praising the service.
Recent Reviews Mention...
“Very satisfied with their service”
“hated every minute of this company”
“Easy dependable service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage overwhelmingly struggles to deliver and pick up containers on schedule, evidenced by numerous complaints of delays, missed windows, and lack of timely communication.
Recent Reviews Mention...
“Timely delivery of my belongings”
“showed up on time”
“POD was delivered and picked up on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has a largely negative perception due to complaints about high prices, hidden fees, and instances of overcharging, despite a few positive remarks on cost savings and fair quotes.
Recent Reviews Mention...
“prices for cross-country moves were extremely reasonable”
“saved $2k compared to other companies”
“it's expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage faces overwhelming criticism for its poor service, characterized by numerous reports of unresponsiveness, conflicting information, and challenges in reaching customer support, despite a few instances of praise for individual representatives.
Recent Reviews Mention...
“staff was very helpful and friendly”
“Easy to manage the order online”
“never told me when things were wrong”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails to meet expectations, frequently involving overcharges, hidden fees, and mismatches between initial quotes and final charges.
Recent Reviews Mention...
“no mention of price changes, so assuming price was as quoted”
“was lied to several times”
“refused to drop the pod as previously agreed”
Customer Insights
Cost: $ 2082.00 from 7 reviews
Interstate Move Duration: 9 days from 12 reviews
Great Crew Members
| Driver | driver was excellent |
| Benny | Benny was prompt, courteous and professional |
| Mike | Mike helped set the pod in the best spot possible |
| Ti, Manuel, Sam | gave courtesy calls and helped with placement |
| Melissa | Melissa was so nice to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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