PODS Moving & Storage is a leading moving company that has been in business for nearly 25 years. Based in Stockton, California, they offer services across the United States, including nationwide moves, as well as international services in Canada, Australia, and the United Kingdom. They provide at-home storage, as well as moving and storage services. Their containers come in three sizes (8-foot, 12-foot, and 16-foot) to suit various moving needs, and they provide PODZILLA, a hydraulic system for easy container transportation. They also offer additional services like car shipping, moving supplies, and packing and loading assistance. The company stands out for its flexible and personalized approach to moving and storage.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely Ship Your Vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides a fast, convenient, and professional service with many customers expressing high satisfaction and recommending their services, despite a few incidents of overcharging, poor service, and damaged belongings which resulted in extreme dissatisfaction for a minority.
Recent Reviews Mention...
“Fast and convenient”
“By far above and beyond what I had expected”
“overcharged and could not change pricing”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently demonstrates timeliness with their deliveries and pick-ups, with numerous customers reporting that they are on schedule, call ahead for scheduling, and maintain professionalism, albeit with a single report of late delivery.
Recent Reviews Mention...
“delivered on time, when needed”
“They arrived on time”
“Drivers always on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage has mixed reviews with many customers appreciating the cost-effectiveness and savings offered, but a noticeable group experiencing dissatisfaction due to overcharging and unexpected high costs.
Recent Reviews Mention...
“overcharged and prices set and final”
“Can't beat the price”
“overall cost was great”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed reviews, with several customers praising their customer service and responsive representatives, while a significant number of others express dissatisfaction due to a lack of timely contact, responsiveness, and difficulty in receiving call-backs or answers.
Recent Reviews Mention...
“Customer service is spot on”
“never contacted me for being overcharged”
“never approves access without 24 hours notice”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a reputation for charging customers more than initially agreed upon, including unexpected additional months and fraudulent billing issues.
Recent Reviews Mention...
“prices were set and final”
“charge almost double the agreed price”
“twice billed for fraudulent orders”
Great Crew Members
Jim | Manager Jim went above and beyond |
Andrew | Professional and pleasant experience with him. |
Daniel | Daniel was courteous, friendly, and professional |
Jim, Brian, James | Very professional and made the situation stress-free |
Stacy Jordan | Stacy delivered the Pod efficiently and professionally |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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