In business for more than ten years, Five Star Moving has served 25,000 satisfied customers and moved over 100,000 boxes. It is a local moving company based in Los Angeles, providing short and long-distance moves to families and business owners in California. Five Star Moving has a team of highly trained professionals who are licensed, insured, and dedicated to providing their clients with the highest level of service possible. They offer a wide range of services, including household moving, corporate relocation, storage, and junk hauling. Accelerated delivery is guaranteed in each move. This means that you can expect your items to arrive as soon as possible, in perfect condition. Five Star Moving is always here to help, whether you need a free quote or just some advice on how to prepare for your move. If you are looking for other movers in Los Angeles, CA you might want to check some of the trusted rankings for comparison. This company has more than 500 five-star reviews on Yelp, Google, Thumbtack, and other platforms.
Five Star Moving
Moving Services
- Local Moving
- Long Distance Moving
- Corporate Moving
- Moving and Storage
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Five Star Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Five Star Moving is highly praised for its exceptional service, though a few customers expressed disappointment with their experiences.
Recent Reviews Mention...
“great job by movers”
“made everything so easy”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Five Star Moving consistently demonstrates timely arrival and readiness for work, with the vast majority of customers praising their on-time performance.
Recent Reviews Mention...
“finished on time”
“On time also”
“Alejandro and Oliver were on time”
3. Affordability
Nationwide Average: 7.69/10
Five Star Moving is generally perceived as offering great value with reasonable rates, though there are isolated complaints about quotes doubling and feeling expensive.
Recent Reviews Mention...
“reasonable price”
“cost a little bit but was worth it”
“billed fairly despite the issues”
4. Communication
Nationwide Average: 7.53/10
Five Star Moving generally receives positive feedback for professional and courteous interactions, though there are a few reports of rudeness and last-minute changes.
Recent Reviews Mention...
“Everyone was so friendly and helpful”
“easy communication”
“Personalized service implies great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Five Star Moving has received mixed feedback, with complaints about hidden charges and price changes, yet also praise for transparency and accuracy in final billing.
Recent Reviews Mention...
“Quote amount was spot on”
“Job came in very close to the estimate”
“no surprise charges”
Customer Insights
Local Move Duration: 3 hours from 21 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Alejandro | did a great job and finished on time |
Alexandro, Oliver, Oscar | worked hard and made the move easy |
Alejandro | deserved a praise for professionalism and care |
Eludio, Gerso | incredible, fast, efficient, nice, well-humored, and experienced |
Alejandro, Oliver | Alejandro and Oliver were amazing, very efficient, fast, careful, and super polite. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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