PODS Moving & Storage, known initially as Portable on Demand Storage, is a pioneer in the moving and storage industry. Founded in 1998, the company revolutionized the industry with its storage container concept and a revolutionary hydraulic system, PODZILLA. With nearly 25 years of experience and over six million moves, including long-distance ones in Santa Ana, CA, PODS offers flexible, tailored, comprehensive moving and storage solutions. Services include on-site storage, moving supplies, access to trusted local labor providers, and car shipping. Based in the U.S., the company also has operations in Canada, Australia, and the U.K. with 245+ Storage Center locations serving 46 states and six provinces.
PODS Moving & Storage
based on 541+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Irvine, Costa Mesa, Lake Forest, Newport Beach, Tustin, Laguna HillsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Order packing supplies online
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.24/10
Nationwide Average: 8.44/10
PODS Moving & Storage receives polarized feedback, with some customers praising their reliable and professional service, while others describe extremely negative experiences, citing dissatisfaction, poor customer service, and exorbitant charges.
Recent Reviews Mention...
“professional delivery of storage container”
“professional manner throughout”
“experience was laughable and horrible”
2. Punctuality
6.01/10
Nationwide Average: 8.07/10
PODS Moving & Storage demonstrates significant inconsistency, with experiences ranging from prompt and timely service to multiple instances of delays and communication issues.
Recent Reviews Mention...
“container was delayed beyond the arrival window”
“delivered and picked up as set”
“PODs delivered late”
3. Affordability
4.93/10
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being overpriced, with complaints about gross overcharging and unauthorized, doubled billing, despite being considered slightly pricier compared to standard storage options.
Recent Reviews Mention...
“overcharged me by 10%”
“very good value”
“Pods were slightly more expensive but valuable for convenience”
4. Communication
5.27/10
Nationwide Average: 7.53/10
PODS Moving & Storage has shown to have significant challenges in responding to customer needs and maintaining effective communication, despite a few positive reviews highlighting good customer interactions and service updates.
Recent Reviews Mention...
“poor explanation for overcharging”
“customer service cannot respond to emergencies”
“Polite and responsive personnel”
5. Stick to Prices
2.37/10
Nationwide Average: 5.99/10
PODS Moving & Storage seems to frequently struggle, with numerous complaints about unexpected charges and pricing inconsistencies.
Recent Reviews Mention...
“did not stick to quoted prices”
“did not stick to quoted prices and charged extra unfairly”
“overcharge your credit card”
Customer Insights
Cost: $ 2698.00 from 9 reviews
Great Crew Members
| Raul | Raul was WONDERFUL!!! |
| Raul S. | awesome, friendly, professional, and thoughtful. |
| Fernando Baltazar | Fernando was great, friendly, helpful, and professional |
| Bradley Vincent | impressed with efforts and initiative |
| Alec | Guy deserves a raise |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
25392 Commercentre Dr, Lake Forest, CA, 92630
(877) 770-7637
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