STS Movers is a moving company that values their customers' privacy and offers a personalized service to ensure a smooth moving experience. They have a wide range of services designed to cater to the needs of any mover, whether it's a small local move or a nationwide relocation. This is how they have been able to be a part of the Santa Ana, CA movers since 2005. With a focus on customer satisfaction, they provide a 30-day money-back guarantee on their services, and their excellent customer support is available to assist with any questions or concerns during the moving process. The team at STS Movers has helped thousands of people find the perfect moving solution and has built a solid reputation for delivering quality service at competitive prices.
STS Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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Summarized Review of STS Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
STS Movers generally receives high praise for their moving services, demonstrating professionalism, efficiency, and satisfaction among customers, despite a few reports of negative experiences.
Recent Reviews Mention...
“move was great and professionals did a fantastic job”
“everything was placed in the house perfectly upon move in”
“Don and his crew provided excellent service”
2. Punctuality
Nationwide Average: 8.07/10
STS Movers consistently demonstrates time management excellence, with nearly all reviews highlighting their on-time arrivals, clear communication regarding timing, and ability to accommodate last-minute requests with punctuality.
Recent Reviews Mention...
“showed up on time”
“drivers communicate throughout the whole trip to make sure you’re both on time”
“The drivers communicate throughout the trip to be on time”
3. Affordability
Nationwide Average: 7.69/10
STS Movers is highly praised for their reasonable and competitive pricing, offering great value without hidden charges, and consistently being less expensive compared to other companies, making them a preferred choice for customers looking for quality service at a fair price.
Recent Reviews Mention...
“very professional, accurate, and fairly priced”
“they are cheap”
“STS’s prices are SO REASONABLE!!!!”
4. Communication
Nationwide Average: 7.53/10
STS Movers generally excels, with many customers praising their responsiveness, professionalism, and the ease of communication through calls, emails, and texts, notwithstanding a few concerns about follow-up and response delays.
Recent Reviews Mention...
“excellent communication ahead of time regarding timing”
“Direct and effective communication regarding moving special items.”
“stopped communicating after initial responsiveness”
5. Stick to Prices
Nationwide Average: 5.99/10
STS Movers overwhelmingly maintained their commitments to providing accurate estimates without hidden charges, earning them a strong reputation for reliability and honesty in pricing.
Recent Reviews Mention...
“No mention of price changes, gave benefit of the doubt.”
“initially responsive then stopped communicating”
“no mention of price changes”
Customer Insights
Local Move Duration: 3.5 hours from 19 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Don,Elizabeth | worked to resolve issue but failed to follow through |
| Elizabeth | Elizabeth was professional and compassionate |
| Joseph, Jack, Paul, Derick | worked together like a well oiled machine |
| Don | Took extra steps for safe moving, like contacting the harp manufacturer. |
| Don | Don is down-to-earth, friendly and honest |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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