Universal Self Storage Highland is a part of StorAmerica Management, a company that has been providing self-storage solutions since 1999. Based in Irvine, California, they own and operate over 75 properties across California, Arizona, and Nevada, covering more than 4.9 million square feet of space. The company offers month-to-month leases, vehicle, boat, and RV storage, with online rentals available 24/7. StorAmerica is proud of its strong customer service relationship with tenants and has an 'A+' Better Business Bureau accreditation. They constantly work to improve their services by providing free moving trucks, helpful storage guides, and secure storage facilities. Looking for other movers in Highland, CA? We've got you covered.
Universal Self Storage Highland
About Universal Self Storage Highland
Moving Services
- Monthly Rentals
- RV/Boat Storage
- Business Storage
- Protection Plan
- Packing Supplies
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Universal Self Storage Highland
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Universal Self Storage Highland generally receives high praise for their outstanding experiences, professionalism, helpful and friendly staff, and clean facilities, although there are rare instances of extremely negative experiences.
Recent Reviews Mention...
“Outstanding experience”
“Dulce was very nice, professional, and helpful”
“terrible experience with the company”
2. Affordability
Nationwide Average: 7.69/10
Universal Self Storage Highland is generally perceived to offer competitive and reasonable rates, with many customers expressing satisfaction over deals and pricing, despite a few concerns about rate increases.
Recent Reviews Mention...
“not worth the price being charged”
“half the price of ESpace”
“got a good deal”
3. Communication
Nationwide Average: 7.53/10
Universal Self Storage Highland generally provides excellent customer service and is responsive and helpful, although there have been isolated reports of rudeness and miscommunication.
Recent Reviews Mention...
“great customer service”
“received notice for every price increase”
“return calls promptly when need assistance”
4. Stick to Prices
Nationwide Average: 5.99/10
Universal Self Storage Highland appears to have a consistent issue with honoring their initial price quotes, resulting in doubled rates and unexpected full-month charges that do not align with customers' expectations or verbal agreements.
Recent Reviews Mention...
“price of unit has doubled”
“hard time to prorate my account”
“charged for the whole month undeservedly.”
Great Crew Members
Dulce | Dulce is nice and professional |
Dulce | Dulce was very nice, professional, and helpful |
Dolce | Dolce helped get a storage unit |
Dulce | super helpful in my situation |
Katrina | was always very knowledgeable and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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