Established as a premier company in New York City for 30 years, FlatRate Moving now offers its variety of services at multiple locations domestically and internationally, including cities like Los Angeles, San Francisco, CA, Miami, Washington DC, and London. Aside from local moves, the company also handles long distance moving and international relocations. They are not limited to residential moves but also cater to office moving, elite white glove service, box delivery, packing services, custom crating, and storage solutions. What sets FlatRate Moving apart is its flat rate pricing model, offering customers a single fee for the whole move without any hidden charges. This approach ensures a seamless, quick, and efficient moving experience. Adding to their credibility, FlatRate Moving is certified by the United Nations and trusted by the US Military to aid military families and government personnel in their relocations.
FlatRate Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About FlatRate Moving
Additional Cities Served: Oakland, Fremont, Hayward, Berkeley, San Mateo, San LeandroShow More >
Moving Services
- Local Moving
- Long Distance Moving
- International Moving
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
- Piano Movers
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Summarized Review of FlatRate Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
FlatRate Moving has a predominantly negative reputation due to numerous allegations of lost belongings, damaged goods, and unprofessional service, though a few customers report highly positive experiences citing professionalism and satisfaction with the moving process.
Recent Reviews Mention...
“great work by movers”
“great experience with the moving service”
“smooth moves both times”
2. Punctuality
Nationwide Average: 8.07/10
FlatRate Moving generally struggles with arriving on time, often missing scheduled windows or being significantly late, despite a few instances of punctuality.
Recent Reviews Mention...
“the man was late to our video appointment”
“they were prompt”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
FlatRate Moving receives mixed feedback, with many customers expressing dissatisfaction over higher than expected charges and a few praising its competitive pricing and value.
Recent Reviews Mention...
“Too expensive”
“they were asking almost $4k for a couple hundred miles”
“provided the very best pricing for my move”
4. Communication
Nationwide Average: 7.53/10
FlatRate Moving has generally received negative feedback for its lack of responsiveness and poor customer service, although a few customers reported positive experiences with specific employees and commendable service.
Recent Reviews Mention...
“insisted something was wrong with my audio incorrectly”
“respond via email or texting which is super useful”
“constant communication leading up to move”
5. Stick to Prices
Nationwide Average: 5.99/10
FlatRate Moving has numerous reports of not honoring their initial quotes, contrasting with a smaller number of positive experiences where customers praised their consistent pricing.
Recent Reviews Mention...
“did not stick to their pricing promises”
“charge me for a move I never confirmed.”
“unexpected charge on card and issue with pricing communication”
Customer Insights
Local Move Duration: 4 hours from 4 reviews
Interstate Move Duration: 4 days from 10 reviews
Great Crew Members
| Hayward | Hayward crew was helpful and efficient |
| Mr. Castillo | Mr. Castillo made my move indicates outstanding service |
| Paula,Sean | helped set up move, provided great customer service |
| Adam Robb | was initially good in helping to book my move |
| Alex, Hermes, Joy | avoid working with these individuals due to unresponsiveness and miscommunication |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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