California Relocation Services Inc has been providing moving and storage solutions in Southern California since 1990. This family-owned and operated business is based in Garden Grove and serves San Diego, San Bernardino, Los Angeles, Ventura, Santa Barbara counties, as well as Phoenix, Las Vegas, and Northern California. They offer local, interstate, and international relocation services for households and offices. Their experienced, professional movers are dedicated to high-quality customer service, and they are members of the AMSA, CSMA, and the local Chamber of Commerce and Rotary.
California Relocation Services Inc
About California Relocation Services Inc
Additional Cities Served: Norwalk, Westminster, Buena Park, Lakewood, Cerritos, CypressShow More >
Moving Services
- Household Relocations
- Local Relocations
- Interstate Relocations
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of California Relocation Services Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
California Relocation Services Inc receives mixed feedback, showcasing instances of exceptional service and professionalism on one end but also facing significant criticism for poor customer service, unprofessional conduct, and issues related to pricing and property respect on the other.
Recent Reviews Mention...
“Efficient loading time and fast service”
“CRS handled our relocation great both times”
“Incompetent and unprofessional.”
2. Punctuality
Nationwide Average: 8.07/10
California Relocation Services Inc receives mixed reviews, with some customers praising their early arrivals and timely service, while others criticize the company for significant delays and lack of communication.
Recent Reviews Mention...
“everything was delivered on time”
“arrived 15 minutes early”
“count on them being 15 minutes early”
3. Affordability
Nationwide Average: 7.69/10
California Relocation Services Inc is generally perceived negatively for significantly increasing prices after providing initial quotes, though a few reviews recognize its value and competitive pricing for long-distance moves.
Recent Reviews Mention...
“had to pay $600 more than estimated”
“significantly raised the cost last minute”
“felt ripped off, very expensive”
4. Communication
Nationwide Average: 7.53/10
California Relocation Services Inc displays a mixed sentiment, with many customers appreciating their attentive and informative communication style, while others report significant dissatisfaction due to rudeness, lack of responsiveness, and poor customer service.
Recent Reviews Mention...
“took the time to follow up and listen to my concerns”
“great communication throughout”
“Shiree maintained steady and reliable communication”
5. Stick to Prices
Nationwide Average: 5.99/10
California Relocation Services Inc consistently fails to honor their initial estimates, often significantly increasing costs without clear justification, exemplified by practices such as quoting for less cubic feet then charging for more without proof, engaging in bait and switch tactics with pricing, and doubling costs from the initial quote.
Recent Reviews Mention...
“Gave a refund run around for 3 weeks.”
“quote was not accurate, paid much more”
“did not stick to the original quoted price”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Sherry | thanked Sherry specifically, indicating good service |
Sheri | expressed remorse and showed customer service |
Oscar C | went above and beyond with custom packing |
Shiree | Shiree was great and resolved damages |
Tim,Vanessa,Stephanie,Aldo,Jose | pleasant, professional, very professional, efficient, safe, respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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