Part of the larger U-Haul company, U-Box at U-Haul offers moving and storage services across the US and Canada. The business, which has been operating since 1945, is based in Phoenix, Arizona and provides a diverse range of services including moving truck and trailer rentals, self-storage units, moving boxes, packing supplies, and propane refill. The U-Box containers provide customers with the convenience of filling up moving containers which U-Haul then securely stores or delivers anywhere around the world. Catering to movers in Fresno, CA, U-Haul upholds a do-it-yourself ethos, catering to those wanting to personally oversee their moving process, yet knowing they have all the support and resources of a reputable company right at their fingertips.
U-Box at U-Haul
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Box at U-Haul
Additional Cities Served: Sanger
Moving Services
- Self Storage
- UBox Containers
- Military Moving
- International Moving
- College Moving
- Moving Labor
- Trailer Hitches
- Propane & Accessories
- Moving Supplies
- Collegeboxes Summer Storage Program
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Summarized Review of U-Box at U-Haul
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Box at U-Haul is predominantly criticized for poor customer service and unsatisfactory experiences, with occasional positive feedback on specific services overshadowed by a majority of negative reviews.
Recent Reviews Mention...
“My experience was average”
“great work by movers”
“rented a truck and received excellent service”
2. Punctuality
Nationwide Average: 8.07/10
U-Box at U-Haul generally struggles with timely service, as most customers report significant delays and long wait times.
Recent Reviews Mention...
“Showed up later than the pickup time”
“they were over 6 hours late”
“waited 2 1/2 hours and was not serviced”
3. Affordability
Nationwide Average: 7.69/10
U-Box at U-Haul receives mixed reviews, with significant complaints about high prices and unexpected charges, despite some users finding it to provide great deals and value.
Recent Reviews Mention...
“prices were so high”
“charged for mileage not used”
“this company seems very inexpensive”
4. Communication
Nationwide Average: 7.53/10
U-Box at U-Haul overwhelmingly faces criticism for poor customer service, unhelpful staff, and a lack of responsiveness, with a few isolated instances of positive feedback.
Recent Reviews Mention...
“everything takes 10 times longer”
“only one person working, rudeness”
“no one knew anything”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Box at U-Haul frequently disappoints customers with unexpected charges and often fails to deliver on initial promises regarding rental costs and equipment availability.
Recent Reviews Mention...
“was charged incorrectly for mileage”
“unexpected additional charge”
“unexpected cleaning fees, gas and service charges”
Great Crew Members
| Chris | Chris gave excellent service and was generous |
| Chris | despite issues, manager Chris attempted to negotiate a solution |
| Christine | only given name of a supervisor after poor service |
| Robert | Robert was super efficient and super nice |
| Thomas | Thomas was super nice and informative |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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