U-Pack was started in 1997 when its founder discovered the perfect combination of professional moving services, customer control, and low pricing. All you do is pack up your belongings and load them into your U-Pack container, and the experts will safely transport it to your new home. U-Pack Fontana is a wise choice for your upcoming relocation. Choose them for cross country, local or military moving, or student and commercial moving needs. Select the equipment option that’s right for you, add on delivery and storage services if you need them. Compare U-Pack’s pricing to all of the other truck rental and California moving companies near you and see how affordably you can move!
U-Pack
About U-Pack
Additional Cities Served: San Bernardino, Fontana, Ontario, Rancho Cucamonga, Jurupa Valley, RialtoShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service
- UPack vs Portable Storage
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for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Pack generally exceeds customer expectations with many finding the moving service exceptional, convenient, and cost-efficient, though a few customers have expressed significant dissatisfaction with their experiences.
Recent Reviews Mention...
“reliable and fast service”
“UPack provided a good overall experience”
“I definitely will not recommend this service”
2. Punctuality
Nationwide Average: 8.07/10
U-Pack generally maintains a reputation for timely deliveries and pickups, though there are some reports of delays and scheduling issues.
Recent Reviews Mention...
“were right on time”
“waited longer than the expected 5-10 minutes”
“they were very late in dropping off the container”
3. Affordability
Nationwide Average: 7.69/10
U-Pack is frequently praised for its competitive prices, reasonable costs, and the perception of being more affordable compared to various competitors, despite a few dissenting opinions regarding price concerns and service issues.
Recent Reviews Mention...
“the price was good for me”
“It's better to pay more and have fewer headaches”
“best price for the service”
4. Communication
Nationwide Average: 7.53/10
U-Pack generally excels with friendly, professional, and attentive staff, quick and clear information, along with excellent and consistent responsiveness, though it has faced some criticisms regarding occasional poor follow-ups, unprofessional conduct, and confusion in its app communication.
Recent Reviews Mention...
“I had to call after they missed their window”
“easy to talk to and gave quick information”
“app communication was confusing and misleading”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Pack generally maintains its quoted prices with no hidden fees and adheres to the terms of service as promised, though there have been a few isolated incidents of customer dissatisfaction regarding misinformation about additional services and shipping prices.
Recent Reviews Mention...
“no mention of price change, so benefit of the doubt”
“There were no hidden fees”
“made it easy to get a quote and plan”
Customer Insights
Cost: $ 1475.00 from 8 reviews
Interstate Move Duration: 7 days from 13 reviews
Great Crew Members
Javier Felix | Javier was friendly and helped with loading |
Aaron,Marissa | Aaron was very helpful and Marissa was fun and helpful |
Trainer | delivered and picked up on time |
Shelton | Shelton was way helpful!!! |
Brittany H | answered all our questions and ensured discounts applied |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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