SecurCare Self Storage

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based on 250+ data points
Circle Info

About SecurCare Self Storage

SecurCare Self Storage operates over 275 storage facilities across the United States, providing a variety of storage solutions for customers in multiple cities. The company is part of the NSA Brands family, a real estate investment trust comprising 12 self storage brands. This company offers storage units in various sizes and features, including temperature-controlled units, fenced perimeters, and security cameras. Their month-to-month leases and contact-free rentals offer flexibility and a safer storage experience for all their clients. Apart from self-storage service they provide, customers looking for movers in Elk Grove, CA will also find a list of trusted moving companies on the same website they are currently visiting. SecurCare continually strives to satisfy their tenants' storage needs by offering affordable, safe, and professional service.

Moving Services

  • Local moving services
  • Longdistance moving services
  • Crosscountry moving services
  • Small moving services
  • Lastminute moving services
  • Hourly moving services
  • Packing services
  • Storage services
  • Commercial moving services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/12/24

USDOT

2763594

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of SecurCare Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.17/10

Nationwide Average: 8.44/10

Comment Dots

SecurCare Self Storage receives a mix of extremely negative feedback from a few customers and overwhelmingly positive reviews from the majority, highlighting exceptional service and an easy, pleasant storage experience.

Reviews Mention icon

Recent Reviews Mention...

Absolutely HORRIBLE!!

What a joke.

awful experience overall

2. Punctuality

5.29/10

Nationwide Average: 8.07/10

Comment Dots

SecurCare Self Storage generally disappoints with frequent complaints of no-shows and unavailability during office hours, despite an instance of quickly resolving a problem.

Reviews Mention icon

Recent Reviews Mention...

waited multiple times and even left due to no show

no one was present during office hours

Fixed the problem quickly.

3. Affordability

6.8/10

Nationwide Average: 7.69/10

Comment Dots

SecurCare Self Storage generally provides competitive and reasonable rates, though some customers have expressed concerns over rate increases and high costs.

Reviews Mention icon

Recent Reviews Mention...

prices are decent for what you are getting

Much less expensive than some places

the rental rate regularly increases and it has become quite expensive

4. Communication

7.47/10

Nationwide Average: 7.53/10

Comment Dots

SecurCare Self Storage predominantly receives high praise for its staff's professionalism, helpfulness, and effective communication, although there are some criticisms regarding direct communication and customer service issues.

Reviews Mention icon

Recent Reviews Mention...

Nobody is ever there for direct communication

Raquel was very helpful and communicated effectively

Raquel was helpful and patient

5. Stick to Prices

4.1/10

Nationwide Average: 5.99/10

Comment Dots

SecurCare Self Storage struggles with consistency and transparency, with customers feeling misled by online pricing and experiencing unexpected price increases and policy changes.

Reviews Mention icon

Recent Reviews Mention...

They tell you the fees up front

Online Pricing feels like bait and switch

Bernard changes contract dates and policies.

Great Crew Members icon

Great Crew Members

RaquelRaquel was very helpful and professional
RaquelRaquel was helpful and patient
Raquelshowed us how to use the lock and was informative
SheilaSheila went above and beyond, showing unmatched professionalism
RaquelManager material and very helpful in getting me setup
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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