U-Move

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based on 2714+ data points
Circle Info

About U-Move

U-Move is a top-rated moving company based in Sacramento, CA, offering comprehensive moving services for residential and commercial customers since 2018. Their service areas include Sacramento and Fort Lauderdale, among other locations. The locally owned and operated company provides a wide range of services, including local and long-distance moving, office and corporate moves, crate moving, packing and unpacking, piano moves, assembly and disassembly, storage services, junk hauling, and special senior and military moves. With over a decade of experience, U-Move's trained professionals focus on offering top-notch, reliable, and affordable services to ensure customer satisfaction.

Moving Services

  • Professional Piano Movers
  • Installing, Assembly & Disassembly
  • Storage Services
  • Junk Hauling
  • Military & Senior Moves
  • Local Moving
  • Long Distance Movers
  • Office & Corporate Move
  • Crating Services
  • Packing, Unpacking & Moving Supplies
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

3309936

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Sacramento, CA 2023 award

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Summarized Review of U-Move

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.3/10

Nationwide Average: 8.44/10

Comment Dots

U-Move receives mixed reviews with some customers expressing satisfaction with quick and efficient service while a significant number report problems, including unprofessional behavior and damage to items, indicating a variance in customer experiences.

Reviews Mention icon

Recent Reviews Mention...

great work by movers

Prompt, efficient, courteous, friendly and professional service

very bad company, never work with them

2. Punctuality

7.47/10

Nationwide Average: 8.07/10

Comment Dots

U-Move generally struggles to meet expected timelines, with many customers experiencing significant delays and a lack of timely communication.

Reviews Mention icon

Recent Reviews Mention...

Prompt service implies on-time arrival

They were timely

they were on time

3. Affordability

5.9/10

Nationwide Average: 7.69/10

Comment Dots

U-Move has mixed reviews with numerous customers complaining about being charged significantly more than quoted, describing it as a rip-off, while a minority praises its reasonable rates and affordability compared to competitors.

Reviews Mention icon

Recent Reviews Mention...

best pricing compared to four different companies

additional charges sprang on me last minute

quoted great price but charged $300 more.

4. Communication

5.75/10

Nationwide Average: 7.53/10

Comment Dots

U-Move predominantly struggles with honesty, responsiveness, and customer service, although there are isolated reports of efficient and commendable interactions.

Reviews Mention icon

Recent Reviews Mention...

there is no one to listen in the management

most responsive company among four contacted

Poor follow-up on refund issue

5. Stick to Prices

3.62/10

Nationwide Average: 5.99/10

Comment Dots

U-Move overwhelmingly fails to maintain consistency, overwhelmingly charging more than initially quoted according to customer experiences.

Reviews Mention icon

Recent Reviews Mention...

Did not honor agreed refund process

didn't go over the estimate

sprang additional charges on me last minute

Customer Insights icon

Customer Insights

Cost: $ 1349.00 from 26 reviews

Hourly Minimum: 5 hours from 4 reviews


Local Move Duration: 7.25 hours from 18 reviews

Interstate Move Duration: 3 days from 9 reviews

Great Crew Members icon

Great Crew Members

David, Samquick and efficient in their work
Max,Sam,Davidhardworking and focused with humor
Sam, MaxSam and Max did an awesome job and were professional
Max,CJMax & CJ did an amazing job
Dennis, MaxDennis and Max were fantastic and super friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Move

Location
6909 Cassini Way, Citrus Heights, CA, 95621
Phone
(916) 755-2920
Link
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