U-Move is a top-rated moving company based in Sacramento, CA, offering comprehensive moving services for residential and commercial customers since 2018. Their service areas include Sacramento and Fort Lauderdale, among other locations. The locally owned and operated company provides a wide range of services, including local and long-distance moving, office and corporate moves, crate moving, packing and unpacking, piano moves, assembly and disassembly, storage services, junk hauling, and special senior and military moves. With over a decade of experience, U-Move's trained professionals focus on offering top-notch, reliable, and affordable services to ensure customer satisfaction.
U-Move
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About U-Move
Additional Cities Served: Elk Grove, Roseville, Citrus Heights, Folsom, Rocklin, West SacramentoShow More >
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Moving Services
- Professional Piano Movers
- Installing, Assembly & Disassembly
- Storage Services
- Junk Hauling
- Military & Senior Moves
- Local Moving
- Long Distance Movers
- Office & Corporate Move
- Crating Services
- Packing, Unpacking & Moving Supplies
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of U-Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
U-Move receives mixed reviews with some customers expressing satisfaction with quick and efficient service while a significant number report problems, including unprofessional behavior and damage to items, indicating a variance in customer experiences.
Recent Reviews Mention...
“great work by movers”
“Prompt, efficient, courteous, friendly and professional service”
“very bad company, never work with them”
2. Punctuality
Nationwide Average: 8.07/10
U-Move generally struggles to meet expected timelines, with many customers experiencing significant delays and a lack of timely communication.
Recent Reviews Mention...
“Prompt service implies on-time arrival”
“They were timely”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
U-Move has mixed reviews with numerous customers complaining about being charged significantly more than quoted, describing it as a rip-off, while a minority praises its reasonable rates and affordability compared to competitors.
Recent Reviews Mention...
“best pricing compared to four different companies”
“additional charges sprang on me last minute”
“quoted great price but charged $300 more.”
4. Communication
Nationwide Average: 7.53/10
U-Move predominantly struggles with honesty, responsiveness, and customer service, although there are isolated reports of efficient and commendable interactions.
Recent Reviews Mention...
“there is no one to listen in the management”
“most responsive company among four contacted”
“Poor follow-up on refund issue”
5. Stick to Prices
Nationwide Average: 5.99/10
U-Move overwhelmingly fails to maintain consistency, overwhelmingly charging more than initially quoted according to customer experiences.
Recent Reviews Mention...
“Did not honor agreed refund process”
“didn't go over the estimate”
“sprang additional charges on me last minute”
Customer Insights
Cost: $ 1349.00 from 26 reviews
Hourly Minimum: 5 hours from 4 reviews
Local Move Duration: 7.25 hours from 18 reviews
Interstate Move Duration: 3 days from 9 reviews
Great Crew Members
David, Sam | quick and efficient in their work |
Max,Sam,David | hardworking and focused with humor |
Sam, Max | Sam and Max did an awesome job and were professional |
Max,CJ | Max & CJ did an amazing job |
Dennis, Max | Dennis and Max were fantastic and super friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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