PODS Moving & Storage is a well-established name in the moving and storage industry, having been in business for nearly 25 years. The company, which started out as Portable on Demand Storage in 1998, radically changed traditional moving and storage approaches by pioneering the concept of portable storage containers. As an important part of the Ontario, CA relocation services, they have more than 3,000 associates across the U.S. and Canada, and offer both local and long-distance moving services. Their operations also extend internationally to Canada, Australia, and the United Kingdom.Being a comprehensive provider, PODS offers diverse container sizes, packing supplies, and connection to trusted local labor for help with packing and loading. The firm prides itself on offering personalized solutions focused on customer needs, providing flexibility and control that typical moving companies may not provide. To further their service offerings, PODS also includes car shipping services.In 2023, PODS was recognized as the best moving and storage container company by Move.org. Suiting both residential and commercial customers, their services are designed to cater to a wide array of moving and storage needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Rancho Cucamonga, Pomona, Chino, Chino Hills, Upland, Yorba LindaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is overwhelmingly criticized for poor service, dishonest practices, and numerous negative experiences, with a few isolated reports of satisfactory encounters.
Recent Reviews Mention...
“Pods is one of the worst places.”
“Made moving easier”
“Worst experience ever”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage overwhelmingly struggles with timely deliveries and pickups, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“PODs was not punctual within their own timing window”
“never came close to following through”
“almost a month before we get our stuff”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is overwhelmingly perceived as expensive and deceptive with numerous complaints about unexpected charges, misleading quotes, and poor value, marred only by a few isolated reports of positive pricing experiences.
Recent Reviews Mention...
“price higher but convenience and cleanliness justified it”
“charged my card for way more”
“Only financial loss, no service used despite payment”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently receives negative feedback, with customers describing the experience as largely unresponsive, disorganized, and frustrating, marked by poor customer service and difficulties in resolving issues.
Recent Reviews Mention...
“they lie about communication.”
“customer service is trash”
“Communication methods did not facilitate cancellation or changes”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly struggles with maintaining the accuracy of their initial quotes, frequently charging customers more than expected through a variety of additional, unforeseen fees.
Recent Reviews Mention...
“stuck to the quoted price”
“the price changed unexpectedly”
“Charged in full without providing service, violating initial agreement”
Customer Insights
Cost: $ 1494.00 from 49 reviews
Local Move Duration: 0.75 hours from 4 reviews
Interstate Move Duration: 4 days from 40 reviews
Great Crew Members
| Jimmy | went above and beyond to help deliver my pod |
| Javier | Javier took the extra time and problem solved |
| JC, Ed | JC provided helpful information, Ed secured a discount |
| Oliver, Kelly | helpful and sympathetic to the situation |
| Brian Lovingood, Emanual | great people and service in Louisville |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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