PODS Moving & Storage

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About PODS Moving & Storage

PODS Moving & Storage is a well-established name in the moving and storage industry, having been in business for nearly 25 years. The company, which started out as Portable on Demand Storage in 1998, radically changed traditional moving and storage approaches by pioneering the concept of portable storage containers. As an important part of the Ontario, CA relocation services, they have more than 3,000 associates across the U.S. and Canada, and offer both local and long-distance moving services. Their operations also extend internationally to Canada, Australia, and the United Kingdom.Being a comprehensive provider, PODS offers diverse container sizes, packing supplies, and connection to trusted local labor for help with packing and loading. The firm prides itself on offering personalized solutions focused on customer needs, providing flexibility and control that typical moving companies may not provide. To further their service offerings, PODS also includes car shipping services.In 2023, PODS was recognized as the best moving and storage container company by Move.org. Suiting both residential and commercial customers, their services are designed to cater to a wide array of moving and storage needs.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Storage OnSite
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

3.27/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage is overwhelmingly criticized for poor service, dishonest practices, and numerous negative experiences, with a few isolated reports of satisfactory encounters.

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Recent Reviews Mention...

Pods is one of the worst places.

PODs policy caused financial loss and stress

Made moving easier

2. Punctuality

3.33/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage overwhelmingly struggles with timely deliveries and pickups, leading to widespread dissatisfaction among customers.

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Recent Reviews Mention...

PODs was not punctual within their own timing window

never came close to following through

almost a month before we get our stuff

3. Affordability

2.3/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is overwhelmingly perceived as expensive and deceptive with numerous complaints about unexpected charges, misleading quotes, and poor value, marred only by a few isolated reports of positive pricing experiences.

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Recent Reviews Mention...

Only financial loss, no service used despite payment

price higher but convenience and cleanliness justified it

charged my card for way more

4. Communication

2.61/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage consistently receives negative feedback, with customers describing the experience as largely unresponsive, disorganized, and frustrating, marked by poor customer service and difficulties in resolving issues.

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Recent Reviews Mention...

they lie about communication.

customer service is trash

Communication methods did not facilitate cancellation or changes

5. Stick to Prices

1.63/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage overwhelmingly struggles with maintaining the accuracy of their initial quotes, frequently charging customers more than expected through a variety of additional, unforeseen fees.

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Recent Reviews Mention...

Charged in full without providing service, violating initial agreement

stuck to the quoted price

the price changed unexpectedly

Customer Insights icon

Customer Insights

Cost: $ 1642.00 from 51 reviews


Local Move Duration: 0.75 hours from 4 reviews

Interstate Move Duration: 4 days from 40 reviews

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Great Crew Members

Jimmywent above and beyond to help deliver my pod
JavierJavier took the extra time and problem solved
JC, EdJC provided helpful information, Ed secured a discount
Oliver, Kellyhelpful and sympathetic to the situation
Brian Lovingood, Emanualgreat people and service in Louisville
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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