Alex Moving & Storage is a trusted Orange County moving company that has been in business since 1989. The company is based in San Bernardino, CA, and services Orange County, Los Angeles, Anaheim, Irvine, Huntington Beach and Oxnard, CA. Alex Moving & Storage is a family-owned and operated business, offering residential, commercial, specialized, and international moving services. They also provide storage solutions for their clients. Some of their distinguishing features include a commitment to quality service, personalized attention to detail, and a high level of customer satisfaction. Their services include full-service packing, specialized packing and crating, and self-packing options for a seamless and stress-free moving experience.
Alex Moving & Storage
based on 573+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Alex Moving & Storage
Additional Cities Served: Ventura, Santa Barbara, Camarillo, Goleta, Santa Paula, Port HuenemeShow More >
Moving Services
- Residential Move
- Commercial Move
- Specialized Move
- International Move
- Storage
- Packing Services
- FullService Packing
- SelfPacking
- Specialized Packing & Crating
- Crating Services
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Summarized Review of Alex Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.3/10
Nationwide Average: 8.44/10
Alex Moving & Storage seems to struggle significantly with numerous reports of unprofessionalism, damage, and overall dissatisfaction, though a handful of customers report satisfaction with their service.
Recent Reviews Mention...
“exceptional service from start to finish”
“excellent service”
“terrible experience”
2. Punctuality
6.08/10
Nationwide Average: 8.07/10
Alex Moving & Storage experiences are notably divided, with several reviews praising their early arrivals and on-time services, while a significant number of customers report considerable delays and cancellations.
Recent Reviews Mention...
“Arle kept me updated on the delivery times”
“arrival was at the end of the promised window”
“showed up four hours late”
3. Affordability
5.77/10
Nationwide Average: 7.69/10
Alex Moving & Storage has mixed reviews with some customers finding their services reasonably priced or even receiving refunds to fit within budgets, while a significant number criticize the company for overcharging and not being upfront about total costs.
Recent Reviews Mention...
“implied the service was not worth the rate paid”
“Amazing price point”
“reasonably priced”
4. Communication
5.47/10
Nationwide Average: 7.53/10
Alex Moving & Storage receives mixed reviews, with several customers praising the responsive and communicative staff, while a larger portion report significant dissatisfaction due to poor customer service and a lack of timely and clear communication.
Recent Reviews Mention...
“Jazmin promptly responded to calls and messages”
“Amazing customer service”
“poor communication from dispatch”
5. Stick to Prices
5.41/10
Nationwide Average: 5.99/10
Alex Moving & Storage has mixed feedback, with some customers praising the company for adhering to or coming under estimates, while a significant number report issues with being overcharged or experiencing added fees beyond the initial quote.
Recent Reviews Mention...
“no mention of price change from quote”
“no payment until job was done shows price commitment”
“sell insurance that does not cover damages”
Customer Insights
Cost: $ 16864.00 from 3 reviews
Local Move Duration: 13 hours from 3 reviews
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
| Jerry, Jazmin, Arle | Jerry worked tirelessly for scheduling, Jazmin was a constant support, Arle kept delivery updates frequent. |
| Juana | Juana was nice |
| Jerry | incredibly responsive and worked with every last minute change |
| Jerry | Jerry made a thorough inventory list |
| Jerry Durham, Luke | Jerry was thorough and honest, Luke was professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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