PODS Moving & Storage is a leading moving and storage company that was established in 1998. Based in Vallejo, California, the company has a presence across the United States, Canada, Australia, and the United Kingdom. PODS offers flexible and convenient moving, storage, and packaging solutions designed with the customers' needs in mind. Services include container delivery, packing and loading assistance, on-site and off-site storage, and even car shipping. With nearly 25 years of experience and over 6 million successful moves, PODS stands out from other Vallejo, CA moving companies with its innovative portable storage containers, adjustable scheduling, and personalized support from their team.
PODS Moving & Storage
based on 488+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Napa, Pittsburg, Petaluma, Martinez, Suisun City, BeniciaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Packing & Loading Assistance
- Car Shipping
- OnSite Storage
- Store at Facilities
- Moving Supplies
- Commercial Moving
- Contents Protection
- Moving & Storage Combination Service
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.07/10
Nationwide Average: 8.44/10
PODS Moving & Storage overwhelmingly disappoints the majority of its customers with a slew of negative experiences and outright dissatisfaction.
Recent Reviews Mention...
“neighbors highly recommended them, very pleased with service”
“Every single part of the experience was exceptional”
“Horrible customer service.”
2. Punctuality
6.3/10
Nationwide Average: 8.07/10
PODS Moving & Storage consistently struggles with timing issues, from failing to deliver or pick up PODs as scheduled, to not notifying customers about cancellations in a timely manner, although there are a few instances of on-time delivery.
Recent Reviews Mention...
“could not pick up our Pod in a timely manner.”
“staff is timely”
“took 25 days and [7] failed attempts for pickup”
3. Affordability
5.09/10
Nationwide Average: 7.69/10
PODS Moving & Storage predominantly receives criticism for being overly expensive, despite a few customers finding value in their service.
Recent Reviews Mention...
“1/3 the cost of a moving company”
“charged for an additional month of rent.”
“more costly than expected”
4. Communication
4.83/10
Nationwide Average: 7.53/10
PODS Moving & Storage frequently struggles with customer service issues including long hold times, difficulty reaching representatives, and inadequate responses, although a few customers have reported exceptional service.
Recent Reviews Mention...
“excellent staff and service”
“customer service hung up the phone”
“Do not care about their customers.”
5. Stick to Prices
2.72/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to meet its quoted prices, with numerous complaints about discrepancies between quoted and final charges, unapproved additional fees, and mismanagement of payments.
Recent Reviews Mention...
“want to take any opportunity to take more money.”
“charged an extra month unfairly”
“Raised price before delivery indicating not sticking to quoted price”
Customer Insights
Cost: $ 4737.00 from 4 reviews
Interstate Move Duration: 14 days from 5 reviews
Great Crew Members
| Brian | Brian S. was very professional and careful |
| Brian | Brian was patient and made it work |
| Brian | expert driver and positive attitude |
| Larry | Driver Larry was super professional and friendly |
| Larry, Gladiss Alvarado | Larry was careful of driveway and trees, Gladiss maneuvered truck carefully and was extremely careful lifting the pod |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
5000 Park Rd, Benicia, CA, 94510
(877) 770-7637
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