Ship Smart Inc.

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based on 1848+ data points
Circle Info

About Ship Smart Inc.

Ship Smart Inc. is a professional moving company specializing in custom packing and shipping for small moves for goods weighing less than 2000 pounds. It moves items to and from its location in Aptos, CA, and handles different types of moving jobs, including estate, college, senior, and office moves. Ship Smart can transport your belongings cross country and internationally, whether they’re antiques, artwork, electronics, furniture, or household goods. It provides a safe and economical alternative to Santa Cruz, CA moving services for customers who don’t require the full range of services offered by larger companies. With 20 years of experience in small moves, the Ship Smart team provides excellent service while being personable to ensure clients are happy with every aspect of their experience. The company is a certified member of the AMSA and a BBB-accredited business with an A+ rating.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

2226241

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Santa Cruz, CA 2023 award
Top 10 Movers in Santa Cruz, CA 2022 award
Top 10 Movers in Santa Cruz, CA 2021 award
Top 10 Movers in Santa Cruz, CA 2020 award

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Summarized Review of Ship Smart Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

6.85/10

Nationwide Average: 8.44/10

Comment Dots

Ship Smart Inc. appears to receive mixed reviews, with some customers experiencing exceptional service and care, while others report issues with customer service, delays, and damage to items.

Reviews Mention icon

Recent Reviews Mention...

unprofessional behavior and lack of empathy from customer service

The WORST company.

company broke the contract and acted in bad faith

2. Punctuality

6.63/10

Nationwide Average: 8.07/10

Comment Dots

Ship Smart Inc. experiences mixed reviews, with numerous customers praising them for timely pickups and deliveries while a significant portion report frustrating experiences with delays, late arrivals, and poor communication.

Reviews Mention icon

Recent Reviews Mention...

cancelled confirmed move date last minute.

well ahead of the 4-week estimate

they will let you down

3. Affordability

5.65/10

Nationwide Average: 7.69/10

Comment Dots

Ship Smart Inc. receives mixed feedback, with some customers finding their services very affordable and cost-effective, while a notable number of clients report experiences of prices being significantly higher than initial quotes, resulting in perceptions of the company as expensive or not cost-effective.

Reviews Mention icon

Recent Reviews Mention...

very very high price tag... total scam.

scammed me on the price

Price was affordable for cross-country move

4. Communication

7.1/10

Nationwide Average: 7.53/10

Comment Dots

Ship Smart Inc. has mixed reviews with instances of unprofessionalism and lack of responsiveness on one hand, while also receiving praise for direct, professional, and proactive customer service on the other.

Reviews Mention icon

Recent Reviews Mention...

unprofessional and dismissive during final payment and scheduling

rude, hostile and harassed staff.

I can pick up the phone and talk directly

5. Stick to Prices

5.02/10

Nationwide Average: 5.99/10

Comment Dots

Ship Smart Inc. receives mixed feedback with numerous customers reporting that they did not honor the initial quotes, while others commend the company for reimbursing discrepancies and honoring or even reducing the estimated charges.

Reviews Mention icon

Recent Reviews Mention...

failed to ship my stuff as agreed.

company did not stick to quoted prices

did not stick to quoted price

Customer Insights icon

Customer Insights

Cost: $ 2237.00 from 3 reviews


Interstate Move Duration: 10 days from 50 reviews

Great Crew Members icon

Great Crew Members

Trish CTrish C was very pleasant and helped fix past issues
NickNick was super accommodating and ensured a smooth move
Kendrapersonally ensured proper delivery and communication
JimJim was empathetic and worked hard
Trishpatient and kind, worked with me on a solution
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Ship Smart Inc.

Location
783 Rio Del Mar Blvd # 9, Aptos, CA, 95003
Phone
(877) 589-2109
Link
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