PODS Moving & Storage has been in business for nearly 25 years and is known for pioneering the concept of portable storage containers. The company provides flexible moving and storage solutions for residential and business customers. Their services include moving, storage, and a combination of moving and storage, all with personalized support from their team. PODS offers multiple container sizes and can assist with local, long-distance, and even international moves. They also provide packing supplies, connection to trusted local labor providers, and car shipping services. With over 245 storage center locations across the United States, PODS aims to simplify the moving and storage process for its customers. If you're seeking dependable movers in Little Rock, AR, you can find other options on our city movers page to consider as well.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Conway, North Little Rock, Pine Bluff, Hot Springs, Benton, SherwoodShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Movein Services
- Safely ship your vehicle
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits mixed reactions suggesting a division between customers who hail their service as excellent and efficient and those who criticize it for poor service, damaged items, and billing disputes.
Recent Reviews Mention...
“experience was just helpful and useful”
“great work by movers”
“Pods is a fraudulent company that will charge you for services not rendered.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has shown inconsistent performance, with instances of notably early or severely late arrivals, leading to mixed customer experiences.
Recent Reviews Mention...
“delivered the pot a week late”
“Showed and picked up the container quickly”
“showed up 4 hours early without notice”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives criticism for hidden fees and perceived overpricing, though a few customers do highlight significant savings and value.
Recent Reviews Mention...
“charged an entire EXTRA month and the pickup fee.”
“charged me all kinds of hidden fees.”
“Saved me money on my move”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage displays a polarizing mix of experiences, with some customers praising the excellent and professional service, while a significant proportion report challenges in getting in touch, poor interactions, and overall dissatisfaction with customer support.
Recent Reviews Mention...
“great customer service”
“no welcoming from customer service”
“hard to get a hold of anyone”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for unexpected charges and not adhering to initial quotes, despite a few customers reporting satisfactory transparency and adherence to quoted prices.
Recent Reviews Mention...
“fraudulently charge for a period not authorized.”
“no explanation for each charge on credit card”
“took out more than what scheduled payment was.”
Great Crew Members
| Alex | super genuine and professional, skilled operator |
| Chance | Working with Chance was a great customer service experience |
| Brad | Made the process seamless |
| Driver | driver was incredibly skilled |
| Andre | Andre was personable, professional, and fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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