Smart Move Moving and Storage is a family-owned and operated moving company based in Tucson, Arizona, with over 30 years of experience. Serving Tucson and surrounding areas such as Oro Valley, Oracle, Catalina Foothills, Marana Valley, and more, the company specializes in local residential and commercial moving, packing services, and intra-state moves. Their professional movers, who are handpicked to ensure exceptional service, provide a stress-free moving experience using fully equipped 26-foot moving vans, in-home furniture protection, and detailed organization. If you're looking for quality moving companies in Tucson, AZ, the choices are abundant. The company also offers pro piano moving, labor-only services, and pool table moving services.
Smart Move Moving and Storage
About Smart Move Moving and Storage
Additional Cities Served: Marana, Oro Valley, Sahuarita, Eloy, Benson, KearnyShow More >
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Moving Services
- Local Residential Moving
- Local Commercial Moving
- Intra State Moves
- Pro Piano Movers
- Labor Only Services
- Professional Packing Services
- Pool Tables
- Fully Equipped 26 Foot Moving Vans
- InHome Furniture Protection
- Detailed Organization
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smart Move Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smart Move Moving and Storage receives mixed reviews with several customers expressing severe dissatisfaction regarding overcharges, damages, and integrity, while others praise the company's efficiency and professionalism.
Recent Reviews Mention...
“Pete and Devon made the experience great.”
“couldn't be more grateful for their service”
“Smart Move did great with my antique table.”
2. Punctuality
Nationwide Average: 8.07/10
Smart Move Moving and Storage generally struggles with timely service, having instances of not showing up and being late, despite having some on-time arrivals.
Recent Reviews Mention...
“were on time”
“crew was prompt”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Smart Move Moving and Storage is consistently critiqued for charging significantly more than anticipated, with many customers experiencing costs far exceeding initial quotes, despite one report of a satisfactory price for the service.
Recent Reviews Mention...
“little higher than a competitor but no hidden fees”
“the price was reasonable”
“affordable and convenient”
4. Communication
Nationwide Average: 7.53/10
Smart Move Moving and Storage has mixed reviews, with some customers experiencing significant problems while others report excellent responsiveness and personalized contact.
Recent Reviews Mention...
“they were communicative”
“Jordan and Devon were very responsive”
“poor communication about insurance and pricing”
5. Stick to Prices
Nationwide Average: 5.99/10
Smart Move Moving and Storage has received primarily negative feedback, suggesting inconsistencies and often charging significantly more than their initial quotes.
Recent Reviews Mention...
“no change in the final bill”
“did not stick to quoted price”
“charged double the quoted price”
Customer Insights
Cost: $ 1124.00 from 11 reviews
Local Move Duration: 3.5 hours from 10 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Pete, Devon | Pete and Devon were great and took stress out of the move. |
Ricky | Ricky and his team did great with my heavy table. |
Jordan, Devon, Kenny | Thank you for the move! |
Jordan, Justice, Devin | amazing professionalism and attention |
Woodrow,Malik,Bryan,Dan | Really appreciate their great work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Smart Move Moving and Storage
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