PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. Based in Tucson, Arizona, the company offers its services across the United States, Canada, Australia, and the United Kingdom. PODS provides flexible and convenient solutions, including portable storage containers, pay-as-you-go pricing, and adjustable scheduling. The company offers various container sizes (8-foot, 12-foot, and 16-foot) and additional services such as car shipping, packing supplies, and connection to trusted local labor providers. They prioritize safety and convenience for their customers by offering contactless service and a personal moving and storage team for support.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Order Packing Supplies Online
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is perceived negatively by customers, citing mostly terrible moving experiences, poor service, and issues with product damage despite a few mentions of good work by movers and on-time delivery.
Recent Reviews Mention...
“Everything worked out perfectly according to plan”
“Pods provided an efficient and safe method”
“PODS is trying to charge extra fees unfairly.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to meet scheduled times and communicate effectively, leading to repeated instances of dissatisfaction among customers, despite a rare adherence to the schedule.
Recent Reviews Mention...
“It arrived exactly on the day it was quoted”
“They won't pick up their pod on time.”
“picked up on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is perceived as offering a poor and expensive service.
Recent Reviews Mention...
“Charging extra fees feels very expensive.”
“had to hire additional help due to delay”
“their prices are reasonable”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently falls short, exhibiting issues such as failure to show up as promised, lackluster customer service with reports of rudeness and evasiveness, and significant difficulties in reaching and receiving responses from the company.
Recent Reviews Mention...
“customer service was great”
“they send texts and emails on delivery and pickup”
“Poor communication about pickup times.”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a mixed performance with instances of both accurate billing matching initial quotes and frustrating instances of wrongful charges and unexpected additional fees.
Recent Reviews Mention...
“Arrived exactly on the day it was quoted”
“Not sticking to agreed terms.”
“failed to deliver service as contracted”
Customer Insights
Cost: $ 386.00 from 10 reviews
Interstate Move Duration: 9 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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