PODS Moving & Storage has been in business for nearly 25 years, offering personalized solutions for customers' moving and storage needs. The company is based in the United States with multiple locations, including Phoenix, Arizona. If you need options for moving in Surprise, AZ, PODS provides service across the U.S., Canada, Australia, and the United Kingdom, offering local and long-distance moving services. They offer portable storage containers in various sizes, with additional services such as packing supplies, connection to trusted local labor providers, and car shipping. PODS is known for its innovative approach to moving and storage, providing flexibility and control to customers during the moving process.
PODS Moving & Storage
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Order Packing Supplies Online
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.73/10
Nationwide Average: 8.44/10
PODS Moving & Storage is predominantly criticized for poor service, excessive charges, and unsatisfactory customer experiences, despite a few instances of positive feedback.
Recent Reviews Mention...
“Everyone was professional and prompt”
“Delivered Pod on time to house and destination”
“great work by movers”
2. Punctuality
4.23/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally disappoints with numerous instances of late deliveries and unreliability, although there are a few positive exceptions emphasizing on-time service and proactive communication.
Recent Reviews Mention...
“prompt”
“Delivered Pod on time to house and destination”
“container not picked up on scheduled day”
3. Affordability
3.45/10
Nationwide Average: 7.69/10
PODS Moving & Storage has been overwhelmingly criticized for high costs, including expensive cancellation fees, overcharging, and adding unexpected expenses, despite one instance of being considered reasonably priced.
Recent Reviews Mention...
“Reasonable price”
“overcharged for everything”
“Pods can be a little pricey”
4. Communication
3.85/10
Nationwide Average: 7.53/10
PODS Moving & Storage overwhelmingly disappoints with reports of rude customer service, lack of human interaction, and a general failure to effectively communicate or resolve issues, despite a rare few positive experiences.
Recent Reviews Mention...
“spoke with or interacted with was professional”
“Kind professional people to work with”
“customer service are all rude”
5. Stick to Prices
2.46/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently receives complaints for not honoring initial quotes, incorporating unexpected charges, and inconsistent billing practices, although there are a few instances where they have corrected billing errors or honored original quotes.
Recent Reviews Mention...
“did not stick to the quoted price”
“BEWARE hidden charges every step of the way”
“Delivery as promised”
Customer Insights
Cost: $ 1046.00 from 9 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
| Hiram | Hiram was patient and jumped in when asked, helped with multiple issues. |
| Carolyn | wanted to make sure he put it in a good place for me |
| Rick | Rick from the Tolleson center was the epitome of professionalism |
| Ronnie | Ronnie spent 2 hours helping and manual request for delivery |
| Christina Morales | made the process easy and understandable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
700 S 94th Ave, Tolleson, AZ, 85353
(877) 770-7637
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