North American Van Lines is an established leader in the moving industry, in operation since 1933. The company boasts over 500 agent locations across North America, suggesting extensive service coverage. As one of the Phoenix, AZ movers, it offers a personalized approach to moving services, tailored for each customer's individual needs. Service offerings include local and long distance household moving, corporate relocation, and international moving. The company differentiates itself with a commitment to innovation such as the use of WorldTrac satellite technology for shipment tracking and crane vans to handle large equipment. North American Van Lines offers 24/7 customer service and prides itself on focusing on more than just the physical move, promising to be a comprehensive moving solution.
North American Van Lines
Moving Services
- Local Moving Service
- Long Distance Moving Service
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Packing Materials
- Standard moving boxes
- Wardrobe boxes
- Mirror boxes
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Summarized Review of North American Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
North American Van Lines generally provides excellent service and a satisfying moving experience, despite a few instances of serious dissatisfaction related to customer service, communication, and specific incidents of damage or loss.
Recent Reviews Mention...
“they stole my belongings”
“second time and much better experience this time”
“would highly recommend”
2. Punctuality
Nationwide Average: 8.07/10
North American Van Lines generally receives high praise for being on time and showing consistent delivery and pickup punctuality, with only a couple of mentions of delays.
Recent Reviews Mention...
“they were timely”
“crew was timely”
“ontime”
3. Affordability
Nationwide Average: 7.69/10
North American Van Lines is generally considered expensive with customers facing unexpected extra charges and significant quote changes.
Recent Reviews Mention...
“the extra charges were an insult”
“it's a little on the pricey side”
“bit pricier than some other companies”
4. Communication
Nationwide Average: 7.53/10
North American Van Lines generally receives positive feedback for being responsive, informative, and professional, although there are notable grievances regarding poor response, follow-up issues, and some instances of perceived rudeness.
Recent Reviews Mention...
“crew was responsive”
“everyone was patient and talked me through it”
“communication was very good”
5. Stick to Prices
Nationwide Average: 5.99/10
North American Van Lines generally adheres to its initial estimates, though there have been notable instances of significant price adjustments.
Recent Reviews Mention...
“had to pay extra charges”
“everything went as promised”
“everything went without any issues”
Great Crew Members
| Greg, Maddie | Greg was amazing and Maddie was equally great |
| Mark | Mark was mentioned positively in review |
| John, Karen, Paul | very accommodating, helpful, and professional |
| Chris | Chris was awesome and accommodating |
| Maddie, John | professional and honest treatment, exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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