This locally owned and operated moving company has been serving Arizona with reliable and efficient relocation services for 30 years. As a family-owned business, Jones Moving and Storage is known in the area as a friendly and convenient moving option that can handle any size of relocation. From local to long-distance moves, Jones Moving has a team of highly-trained professionals who are prepared to take the stress out of your move. In addition, this company also offers packing and storage services, making it easy to find movers in Phoenix, AZ.
Jones Moving & Storage
About Jones Moving & Storage
Additional Cities Served: Mesa, Glendale, Peoria, Goodyear, Buckeye, Fountain HillsShow More >
Awards
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Summarized Review of Jones Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.47/10
Nationwide Average: 8.44/10
Jones Moving & Storage is highly regarded for its professional, efficient, and caring moving services, with many customers eager to recommend and rehire, despite a very few unsatisfactory experiences.
Recent Reviews Mention...
“not reputable and would not do business with them”
“did a great job”
“recommend this company and would hire again”
2. Punctuality
9.57/10
Nationwide Average: 8.07/10
Jones Moving & Storage overwhelmingly impresses clients with consistent on-time arrivals and professionalism, despite a couple of instances of timing issues.
Recent Reviews Mention...
“they are reliable”
“were on time”
“The Jones family were punctual”
3. Affordability
9.22/10
Nationwide Average: 7.69/10
Jones Moving & Storage is consistently praised for its reasonable and competitive pricing, offering great value, and being more cost-effective than expected, despite a couple of mentions of extra charges and not being the cheapest option.
Recent Reviews Mention...
“price was great”
“prices were better than other companies”
“rates are very reasonable”
4. Communication
8.42/10
Nationwide Average: 7.53/10
Jones Moving & Storage generally appears to excel with responsive, accommodating, and easy interactions, though a few customers have reported negative experiences with unresponsiveness and rudeness.
Recent Reviews Mention...
“does not honor agreements”
“professional from the phone quote”
“very accommodating and easy to deal with”
5. Stick to Prices
7.78/10
Nationwide Average: 5.99/10
Jones Moving & Storage generally maintains the integrity of their initial quotes with numerous positive remarks about their honesty and consistency, though there are a few instances of customer dissatisfaction regarding pricing commitment.
Recent Reviews Mention...
“lacks morals and does not stick to quoted prices”
“professional ... to the payment at the end”
“cost was as estimated”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Great Crew Members
| Candice,Steve | did not resolve a payment issue |
| Alex, John, David | perfect job with no damage to furniture or property |
| Alex, David, John | all three worked quickly and efficiently |
| Steve Jones | did an excellent job in the move process |
| Candice | responsive and helpful in the office |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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