Smart Move Moving and Storage
Not Authorized
for Interstate Moves
Last Checked: 08/13/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Smart Move Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smart Move Moving and Storage is consistently praised for its professionalism, efficiency, and exceptional service, despite a few negative reviews regarding specific issues.
Recent Reviews Mention...
“efficient, hard working and professional”
“great job by movers ”
“owner Damian is dishonest and unprofessional”
2. Punctuality
Nationwide Average: 8.07/10
Smart Move Moving and Storage generally demonstrates promptness and efficiency, albeit with occasional lapses in communication and consistency.
Recent Reviews Mention...
“no mention of time arrival or notification but did delay ”
“no mention of punctuality”
“on time.”
3. Affordability
Nationwide Average: 7.69/10
Smart Move Moving and Storage receives mixed reviews, with some customers praising the excellent rates and affordability, while others experience significantly higher costs than expected."
Recent Reviews Mention...
“very expensive”
“50% higher than quoted price”
“much more expensive than expected”
4. Communication
Nationwide Average: 7.53/10
Smart Move Moving and Storage generally excels with clear, consistent, and friendly interactions, though there are occasional instances of poor responsiveness and unreturned calls.
Recent Reviews Mention...
“wonderfully quick and communicative”
“made everything very easy”
“heard nothing back regarding broken TV and refund”
5. Stick to Prices
Nationwide Average: 5.99/10
Smart Move Moving and Storage has generally been criticized for not adhering to initial estimates, often resulting in significantly higher final charges.
Recent Reviews Mention...
“charged 3 times the quoted price”
“paid double the quoted price”
“never got the promised refund”
Customer Insights
Cost: $ 1400.00 from 3 reviews
Local Move Duration: 2.5 hours from 5 reviews
Great Crew Members
Malik,Dan,Tommy | they were great on our move |
Josh,Devin,Kane | Josh, Devin, Kane did a great job |
Dave,Rick,Ty | great crew members, very helpful and polite |
Malik,Dan | wonderfully quick and communicative |
Dan, Sed | Dan and Sed praised for their personality and professionalism |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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