PODS Moving & Storage

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HomeChevron RightMoversChevron RightArizonaChevron RightChandlerChevron RightPODS Moving & Storage
based on 1002+ data points
Circle Info

About PODS Moving & Storage

Originally known as Portable on Demand Storage, PODS Moving & Storage has revolutionized the moving and storage industry since its inception in 1998, with nearly 25 years in the business. Based in the United States, the company provides services nationally, and has a notable presence among the movers in Chandler, AZ. Internationally, they also operate in Canada, Australia, and the United Kingdom, with over 245 Storage Center locations. They are the pioneers of portable storage containers, which provide convenient storage solutions at customer's driveways. PODS offers a comprehensive moving experience, from moving home or business to short and long-term storage services. The company also provides a wide range of additional services such as packing supplies, car shipping options, and local labor providers to ensure the customer's experience can be personalized to their specific needs.

Additional Cities Served: Gilbert, Queen Creek, Florence, Eloy

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Storage OnSite
  • Contents Protection
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Commercial Storage Units
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/17/24

USDOT

1684178

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.83/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage predominantly disappoints customers with instances of poor service, unmet expectations, and problematic charges, despite a few isolated positive experiences.

Reviews Mention icon

Recent Reviews Mention...

everything went VERY smoothly

great work by movers

experience was great

2. Punctuality

5.29/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage generally struggles with delivering and picking up on time, leading to frequent issues and dissatisfaction among customers.

Reviews Mention icon

Recent Reviews Mention...

did not deliver container when told

very convenient to arrange delivery

they were on time

3. Affordability

4.25/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is overwhelmingly criticized for its high costs, including complaints of overcharging, hidden fees, and poor value compared to competitors, despite a singular claim of reasonable pricing.

Reviews Mention icon

Recent Reviews Mention...

they misled me regarding price, making it unaffordable

belongings were being moved affordably

they were unclear about the pricing

4. Communication

4.39/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage overwhelmingly struggles with providing consistent and effective customer support, evident from numerous reports of conflicting information, unresponsiveness, and overall poor service, despite a couple of instances of satisfactory interactions.

Reviews Mention icon

Recent Reviews Mention...

they misled me all the way regarding timing and price

effectively communicate all pertinent information

had to call several times before speaking to someone

5. Stick to Prices

2.96/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently fails to meet expectations, often resulting in unexpected fees, charges not aligned with initial quotes, and overall dissatisfaction among customers regarding billing practices.

Reviews Mention icon

Recent Reviews Mention...

they misled me regarding price

overcharged me after quoting

refused to give a full refund

Customer Insights icon

Customer Insights

Cost: $ 1231.00 from 12 reviews


Interstate Move Duration: 12 days from 10 reviews

Great Crew Members icon

Great Crew Members

Sarahmade booking super easy
Jimmyappreciate his friendliness and the help he gave
Kim Maples BontempoKim Maples Bontempo was exceptional, knowledgeable, and friendly
Chris, LarryChris and Larry have gone above and beyond to help
Isabel, CrystalIsabel refused help, Crystal was extremely helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
555 E Willis Rd, Chandler, AZ, 85286
Phone
(877) 770-7637
Link
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