Compass Self Storage is a premium service-provider with nationwide locations across 14 states. This family-owned company is a one-stop shop for all of your personal, residential, and business storage needs. It offers clean, secure, and climate-controlled units that can accommodate all your items, big and small. This storage business even has parking for RVs, boats, and cars. Compass Self Storage warehouses have all the features you would expect to find in a first-class storage facility. They're equipped with alarm and digital surveillance systems, maximum security locks, secure entry gates, and easy drive-up access for large loads. You can access your items seven days a week and lease a unit month-to-month, making it easy to store your belongings whenever you need to. Compass Self Storage has two locations in Montgomery, AL. It is a part of the family-owned Amsdell Companies, founded in 1928.
Compass Self Storage
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Compass Self Storage is consistently praised for its exceptional customer service, professionalism, and helpful staff, however, there are isolated remarks about rudeness and dissatisfaction.
Recent Reviews Mention...
“Great Experience everything was easy”
“Great customer service provides quality assurance”
“Amazing service by Tanisha”
2. Affordability
Nationwide Average: 7.69/10
Compass Self Storage is largely considered to have fair, reasonable, and even awesome prices that provide great value, though there is a solitary complaint about being overcharged.
Recent Reviews Mention...
“Fair pricing”
“Price is very reasonable”
“Awesome prices”
3. Communication
Nationwide Average: 7.53/10
Compass Self Storage generally provides exceptional customer service, with staff members frequently praised for being helpful, informative, and responsive, despite a few instances of dissatisfaction regarding availability and rental processes.
Recent Reviews Mention...
“customer service is great”
“Sonya was patient and helpful in assisting with the move.”
“Everything was easy and smooth”
4. Stick to Prices
Nationwide Average: 5.99/10
Compass Self Storage receives mixed reviews, with some customers citing honest pricing while others complain about frequent and unexpected price increases that deviate from initial quotes.
Recent Reviews Mention...
“unit not as advertised despite rental agreement”
“they raise their prices frequently”
“staff were very honest about pricing”
Great Crew Members
| Nesha | Ms Nesha was helpful and professional |
| Sonya | Sonya was patient and very helpful with the move. |
| Tanisha | Tanisha facilitated an easy and smooth experience |
| Tanisha | Tanisha was great and very helpful |
| Sonja | very helpful and polite |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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