PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. Based in Birmingham, Alabama, the company services a wide area, including 245+ Storage Center locations across 46 states and 6 provinces in the US and Canada, as well as offering international services in Australia and the United Kingdom. PODS provides personalized solutions for moving and storage needs, with flexible options such as built-in storage, adjustable scheduling, and multiple container sizes (8-foot, 12-foot, and 16-foot). In addition to moving and storage services, PODS also offers packing supplies, connection to trusted local labor providers, and car shipping services. For those who are searching for other movers in Birmingham, AL, you can visit our parent page for more options.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Hoover, Vestavia Hills, Alabaster, Bessemer, Homewood, PelhamShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Movein Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is overwhelmingly criticized for its poor experiences, with mentions of terrible customer service and extreme dissatisfaction, though there is a singular commendation for pleasing service.
Recent Reviews Mention...
“great experience”
“great experiences with PODS”
“POD service was perfect”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently fails to meet scheduled times, often delays pickups for weeks, and regularly disappoints customers with their unreliability.
Recent Reviews Mention...
“on time”
“Larry was on time”
“two weeks past delivery date ”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for billing significantly over the quoted prices, leading to costs amounting to tens of thousands of dollars for some customers.
Recent Reviews Mention...
“Charged extra for delivery and pick-up, not affordable”
“very expensive”
“over charged me, x2 times as quoted”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage consistently disappoints customers with unhelpful and unresponsive customer service, leading to a poor overall experience.
Recent Reviews Mention...
“we chatted and cut up indicating good communication”
“terrible customer service, hung up mid sentence”
“very pleased with their services”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails, with customers experiencing unexpected price increases, being charged for unfulfilled agreements, billing issues, and receiving inconsistent quotes.
Recent Reviews Mention...
“Did not stick to quoted prices or expectations”
“lots of hidden fees”
“hidden charges not outlined in quote”
Customer Insights
Cost: $ 476.00 from 9 reviews
Great Crew Members
| Larry | Excellent job delivery and pickup |
| POD local staff, drivers | Great work by movers |
| Larry | on time, respectful, and reliable |
| driver | driver was great and helpful |
| Larry | Larry made everything easy for me |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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